100% satisfaction Guarantee:
Returns must be made within the one month window between 8th to 9th month from the date when your order is placed. Return cannot be made without a Return Merchandise Authorization number (RMA). Please email us at firstname.lastname@example.org with your order number and we will issue a unique (RMA) number and provide instructions on how to return the laser cap. The laser cap will only be accepted as a return, if they are in as-new working condition. Ship the product with the RMA number with insurance and a tracking number. Once a Return Merchandise Authorization (RMA) has been issued, the device must be postmarked for return within 7 days. Failure to comply may result in refusal of the parcel.
All returns/exchanges must include the complete device kit in order to receive a refund or an exchanged device. Refunds for laser devices do not include return shipping fees or any shipping charges you paid with your order.
Manufacturer Warranty: Hair Covet laser cap is warranted for 2 years against defects in materials. To obtain warranty service, you must deliver the product freight paid, in either its original packaging or packaging affording an equal degree of protection, together with your name and address.